C_C4H520_02 – SAP Field Service Management 2005

The “C_C4H520_02– SAP Field Service Management 2005″ exam verifies that the applicant has the fundamental and core knowledge required for the application consultant role. This certification verifies that the candidate has a thorough understanding of SAP Field Service Management and the necessary functional configuration abilities to work as a mentored member of a SAP Field Service Management project team. As an entry-level qualification, this certification exam is recommended.
- SAP suggests preparing for your certification exam by combining education classes and hands-on experience, as questions will assess your ability to apply what you’ve learned in training.
- During the certification exam, you are not permitted to utilise any reference resources (no access to online documentation or to any SAP system).
Benefits of taking up SAP Field Service Management certification
- You can make real-time decisions based on field service key figures with SAP Field Service Management.
- Furthermore, you may boost your ROI by streamlining operations from service notification to signed service report.
- Your service workers can get the information they need no matter where they are or what time it is, and they can handle client complaints competently and consistently.
- With efficient, established processes, you can increase the mobility of your service technicians and boost your first-time fix rate.
- Intelligent planning and control tools, machine learning, the Internet of Things, smart self-services, and mobile applications all contribute to cost-effective order execution.
Who should take the SAP Field Service Management 2005 exam?
The SAP Certified C C4H520 02 – SAP Field Service Management 2005 exam, E BW4HANA200, is an ‘associate’ level exam. Anyone who wishes to acquire SAP-certified for an associate-level certification and develop both theoretical and practical expertise in the domain of SAP service management can take this test.
C_C4H520_02 Exam Details

The C_C4H520_02 is a multiple-choice/multiple-response question examination with a duration of 180 minutes. A total of 80 questions comes in the exam from which the candidate has to score 61% or more in order to successfully pass the exam. The exam is of an associate-level and is held in the English language.
What is the procedure for registering for the exam?
The SAP Certification Hub has two subscription levels available.
- Purchasing a 12-month online subscription that includes one exam attempt.
- Purchasing an online membership that includes six exam attempts over the course of a year.
- Visit the Certification Hub to register for the exam.
- Look for available examinations on the Exam Dashboard menu and schedule an exam appointment time and date that suits your needs. (Keep in mind that the dashboard will keep track of your results as well as the number of attempts left on your subscription.)
- A note will be sent to you verifying that the order was placed successfully. You will also receive an email confirmation with all of the specifics of your reservation.
Procedure for rescheduling/cancelling an appointment
- Go to the SAP Certification Hub to cancel or reschedule your exam appointment. Then, in the ‘Exam Appointments/Upcoming Appointments’ section, click the calendar icon. Make the cancellation or reschedule for a more convenient time.
- Make the exam cancellation/rescheduling request at least 24 hours prior to the scheduled exam day and time.
- If there is a disagreement, SAP has the authority to deduct or eliminate the exam attempt from the total number of attempts allowed in your subscription plan.
C_C4H520_02 Course Outline

Domain 1 – Understanding Smartforms (> 12%)
- Learn about the features of Smartforms module and learn to locate /create templates.
Domain 2 – Explain Mobile SAP Field Service Management application (> 12%)
- Learn the features of mobile Field Service Management applications
- Learn to accept, execute and close a service call.
Domain 3 – Understanding Workforce management (> 12%)
- Learn the outline features of Workforce Management
- Learn to create and assign a service call.
Domain 4 – Overview of Analytics and Reports (8% – 12%)
- Learn about analytic reports on SAP FSM
- Learn to effectively use them for reporting purposes.
Domain 5 – Overview of Master Data Management (8% – 12%)
- Learn about the components of Master Data Management
- Learn the use of data models within SAP Fiend Service Management.
Domain 6 – Understanding Administration: Permissions and Configurations (8% – 12%)
- Learn the basic features of administration modules
- Learn to access company settings, business rules and permission settings.
Domain 7 – Overview of Crowd Workforce (< 8%)
- Learn the key concept of Crowd service and the benefits it brings into SAP Fiend Service Management
Domain 8 – Understanding the concept of Integrations (< 8%)
- Learn the key concepts of integration between SAP Fiend Service Management
- Learn about other products and end to end process flow
Domain 9 – Understanding SAP Field Services Management and SAP Service Cloud (< 8%)
- Learn how SAP Fiend Service Management fits into SAP Service Cloud
- Learn basic functionalities of SAP Field Service Management.
Domain 10 – Overview of Customer Self Services via Core Now (< 8%)
- Learn about the entire end to end execution steps (Begining from consumer self-service to generating a service call and executing on it)
Domain 11 – Understanding Business Rules (< 8%)
- Learn the benefits of using business rules and how to use them along with some use cases.
Steps to take the test
When the time for your appointment arrives-
- Log in to the SAP Certification Hub from the SAP Training Shop.
- To begin, go to the Exam Appointments menu and select “start exam.”
- The proctor will inspect your exam environment before releasing the exam.
C_C4H520_02 FAQs
Get all your doubts and queries regarding the exam with C_C4H520_02 Exam FAQs

Study Guide
Let’s have a look at the C_C4H520_02 exam study guide to see how it can help you prepare for this difficult exam. To ace the exam, you’ll need a lot of determination and willpower. To pass the exam effectively, students need prepare strategically with a methodical and coordinated plan. All of the study resources, online training, and practise tests required for exam preparation are listed in the study guide.

Consult the Exam Guide.
It is critical to comprehend each and every item in the course outline in order to pass the exam. Each topic in the course framework requires in-depth knowledge and practical abilities from the candidates. Also, make sure to visit the SAP C_C4H520_02 exam’s official website so you don’t miss out on any vital information.
Domain 1 – Understanding Smartforms (> 12%)
Domain 2 – Explain Mobile SAP Field Service Management application (> 12%)
Domain 3 – Understanding Workforce management (> 12%)
Domain 4 – Overview of Analytics and Reports (8% – 12%)
Domain 5 – Overview of Master Data Management (8% – 12%)
Domain 6 – Understanding Administration: Permissions and Configurations (8% – 12%)
Domain 7 – Overview of Crowd Workforce (< 8%)
Domain 8 – Understanding the concept of Integrations (< 8%)
Domain 9 – Understanding SAP Field Services Management and SAP Service Cloud (< 8%)
Domain 10 – Overview of Customer Self Services via Core Now (< 8%)
Domain 11 – Understanding Business Rules (< 8%)
Learning Resources for the C_C4H520_02 Exam
SAP Training Options Available Online
SAP Online Training Courses might help you learn more about SAP.
- Step 1: Decide the topics or courses you want to pursue. In the SAP Training Shop, look for the topic. If you can’t locate a date or place that suits your needs, move on to step 2.
- Step 2: Inform them of your preferred time and location, and they will assist you in scheduling a course that meets your requirements.
- Fill out the contact form on the third step. Also, in the email, indicate “3TORUN” so that they can track your request.
Sample SAP Questions
SAP provides applicants with access to sample questions. The session will last 15 minutes.
To start the timer, select the ‘Continue’ option at the bottom of the screen.
Multiple-choice and multiple-response questions will be included in this evaluation.
Select ‘Submit’ when you’ve finished the exam.
SAP Learning Center
Go to SAP Learning Hub to obtain access to a choice of learning resources that are appropriate for your position and skill level. In the SAP Learning Rooms, you may also engage with SAP professionals and other applicants. SAP Learning Journey guides, self-paced study content, SAP Learning Rooms, and hands-on learning using the SAP Learning System Access environment are all available as study options.
Conferences on SAP Training
SAP offers applicants custom SAP Training Conferences, which include a variety of interesting training conferences held electronically or at any of SAP’s global locations.
SAP Training Course
SAP provides instructor-led courses led by knowledgeable instructors. It is carried out in three different ways:
- SAP Learning Class in-person option: If you pick the in-person option, you will be able to take a training course at one of SAP’s training facilities. The training lasts 1 to 5 days, or Academy training lasts 20 or more days and allows students to excel in one of the SAP solution areas or prepare for a certification exam. Here’s where you’ll locate your training facility.
- If you are unable to attend an in-person SAP Learning Class, you may always choose to attend the sessions remotely. The same instructors, training tools, study materials, and face-to-face teacher contact are available in SAP’s online programmes. Request a free demonstration lesson.
- Hands-on option for SAP Learning Class: SAP provides experienced trainers who will lead you through the SAP training systems, conduct accurate exercises, and encourage and answer all of your questions. Approximately 90% of the exercise time is provided to the applicants.
Self-Evaluation through Practice Tests
Take as many C_C4H520_02 Practice Tests as you can to learn from your mistakes and improve your abilities. Giving these practise exams will minimise your exam anxiety, familiarise you with the exam setting, and raise your confidence in your ability to pass the exam. All of the questions have been changed and are one-of-a-kind. Self-analysis of your performance and faults will help you perform better.
