Salesforce Certified Slack Developer

The Salesforce Certified Slack Developer credential is intended for professionals with hands-on experience building custom applications on the Slack platform. Earning this certification demonstrates a strong understanding of Slack’s APIs and showcases the ability to plan, design, develop, and deploy effective Slack applications.

Target Audience

This certification is ideal for developers who have:

• Practical experience creating Slack apps
• A solid understanding of the Slack platform and its capabilities
• At least 6 months of experience working with Slack APIs, including having built and deployed at least one Slack app

Recommended Knowledge and Skills

Candidates preparing for this certification should be proficient in the following areas:

• Core structure and usage patterns of Slack
• Architecture and components of Slack applications
• Reading and writing JSON data structures
• Understanding and working with web APIs, including event-driven API protocols (primarily JSON over HTTP and, to a lesser extent, WebSockets)
• Proficiency in at least one programming language capable of handling HTTP requests (commonly used languages include Node.js, Python, and Java)
• Experience in developing and deploying web applications, particularly on cloud platforms

Exam Details

The Salesforce Certified Slack Developer exam consists of 60 multiple-choice and multiple-select questions, designed to assess a candidate’s knowledge and skills in building custom applications on the Slack platform. Candidates are given 90 minutes to complete the exam, with a passing score of 67%. The exam is available in two delivery formats: it can be taken as a proctored exam at a certified testing center or in a secure online environment. During the exam, no reference materials—either physical or digital—are allowed. There are no formal prerequisites for this certification, making it accessible to developers who have gained the required experience through hands-on practice and self-study.

Course Outline

The Salesforce Certified Slack Developer exam evaluates a candidate’s proficiency across key domains and objectives essential for developing applications on the Slack platform.

1. Apps in the Slack Platform 7%

• Recommend how to automate and enhance operations on a Slack workspace.
• Recommend when to use Slack’s different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases.
• Identify when to set up a team to collaborate on a Slack app.

2. Design the Interactive Flow of Your App 20%

• Build common workflows (business processes) and use cases for Slack apps.
• Recommend an app design that interacts effectively with Slack’s architecture.
• Handle possible user entry points for an app’s workflow.
• Recommend when to use different Slack components and features (such as incoming webhooks, slash commands, shortcuts, interactive components, and bots) for common use cases.
• Build a user interface (UI) for your app’s surfaces using Block Kit.

3. Design Your Workflows: Spotlight on Slack’s APIs 13%

• Recommend when to implement Slack’s different application programming interfaces (APIs) for different use cases.
• Implement the Web API in your app.
• Implement the Events API in your app.
• Discriminate between Socket Mode and HTTP-based event delivery.
• Differentiate between current Slack terms and legacy language in the APIs.
• Process rate limits throughout the Slack platform.

4. Design a Great User Experience 8%

• Build a great user experience that aligns with Slack’s commitment to make work life simpler, more pleasant, and more productive.

5. Design for Security 19%

• Design for security.
• Implement the OAuth installation flow.
• Request the appropriate scopes for your app’s use case.
• Request the appropriate tokens for your app’s use case.
• Identify the steps you could take to make your app communicate securely in Slack.
• Store and retrieve data and tokens safely.

6. Design for Scale 9%

• Design your app to match the unique platform architecture, features, and roles of Enterprise Grid.
• Describe the characteristics of an Enterprise Grid Sandbox.
• Recommend when to add support for channels that are shared externally with Slack Connect.

7. Tools 5%

• Recommend when to use sample code and external resources.
• Recommend when to use the Bolt development framework to build Slack apps.
• Explain the purpose and value of Block Kit Builder.
• List some use cases for Slack Developer Tools (SDT).

8. APIs for Managing Your Slack 12%

• Recommend when to use an Admin API to automate a Slack workspace or org administration.
• Use the SCIM API to manage Slack users and user groups.
• Monitor workspace events with the Audit Logs API.
• Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery.
• Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration.

9. Distribute Your App 7%

• Examine why you would want to contain an app to a single workspace.
• Share an app with other workspaces.
• Differentiate between a single workspace app, a distributed app, and a published App Directory app.
• Explain the best practices, expectations, and processes to submit an app to the Slack Directory.

Salesforce Certified Slack Developer: FAQs

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Salesforce Exam Candidate Code of Conduct

At Salesforce, maintaining the integrity and security of our certification program is a shared responsibility. As a participant in the Salesforce Credentialing Program, you are required to adhere to the terms outlined in the Salesforce Credential and Certification Program Agreement. To support your success and uphold certification standards, participants are expected to:

• Utilize Salesforce-approved study resources available on Trailhead, including exam guides, trailmixes, trails, and Trailhead Academy courses.
• Engage with the Trailblazer Community by joining Community Groups, collaborating with peers, and connecting with mentors or study partners.
• Familiarize yourself with and follow all exam policies and procedures, whether you are taking the exam online or at a testing center.
• Report any suspicious or unethical activity that could compromise credential security by submitting a case to the Credential Security team.

The following actions are strictly prohibited and considered violations of the Program Agreement:

• Sharing, using, or soliciting actual certification exam questions, answers, or superbadge solutions.
• Providing, receiving, or requesting unauthorized assistance during any certification exam.
• Participating in any conduct that breaches the Salesforce Credential and Certification Program Agreement.

Violations may result in serious consequences, including but not limited to:

• Cancellation of upcoming certification exams
• Restriction or suspension from taking online proctored exams
• Suspension from all Salesforce certification exams
• Revocation of existing certifications and superbadges
• Permanent removal from the Salesforce Credentialing Program and the Trailblazer Community

Salesforce Certified Slack Developer Exam Study Guide

1. Understand the Exam Guide

Before beginning your certification journey, it is essential to thoroughly review and understand the Salesforce Certified Slack Developer Exam Guide. The exam guide provides a detailed breakdown of the exam structure, key content areas, and the weighting of each topic. It outlines the specific knowledge and skills that will be assessed, helping you identify where to focus your preparation. By familiarizing yourself with the guide, you can align your study plan with the exam objectives, leverage the most relevant resources, and approach the exam with greater confidence and clarity.

2. Salesforce Recommended Training and References

Salesforce recommends a comprehensive preparation strategy that combines hands-on experience, completion of relevant training courses, engagement with Trailhead trails, and focused self-study aligned with the topics outlined in the Exam Outline. This multi-faceted approach ensures that candidates not only understand theoretical concepts but also gain practical skills through real-world application. Suggested Self-Study Resources Include:

– Trailmix: Preparing for the Salesforce Developer Exam

Start your preparation with a curated Trailhead Trailmix designed specifically to help you build the knowledge and skills needed to succeed. This tailored learning path includes a combination of hands-on projects, key concept reviews, and essential modules that align closely with the exam objectives. Whether you’re strengthening your understanding of Slack APIs, app components, or integration best practices, this trailmix provides a structured and practical way to prepare.

3. Utilize Salesforce Trailhead Academy

For a more structured and instructor-led learning experience, consider enrolling in courses offered through Salesforce Trailhead Academy. These expert-led classes provide in-depth coverage of key exam topics, practical guidance, and real-world examples that help reinforce your understanding of Slack app development. Trailhead Academy courses are designed to complement your hands-on practice and self-study efforts, making them a valuable resource for candidates seeking a deeper grasp of the concepts and technologies covered in the Salesforce Certified Slack Developer exam.

4. Make Use of Official Documentation

To deepen your technical understanding and stay aligned with best practices, it’s important to regularly reference the official Slack and Salesforce developer documentation. These resources provide comprehensive and up-to-date information on APIs, SDKs, app components, authentication methods, and integration patterns relevant to Slack app development. Reviewing the official documentation will not only clarify complex concepts but also prepare you to address real-world scenarios covered in the Salesforce Certified Slack Developer exam. Incorporating these materials into your study plan ensures a well-rounded and accurate preparation approach.

5. Join Study Groups/Communities

Connecting with other learners through study groups and Salesforce communities is a powerful way to enhance your exam preparation. Participating in the Trailblazer Community allows you to exchange knowledge, ask questions, share resources, and gain insights from individuals who are also preparing for or have already earned the Salesforce Certified Slack Developer credential. Joining a study group or finding a study partner can provide motivation, accountability, and different perspectives that help reinforce your learning. Engaging with the community creates a supportive environment where you can grow your skills and stay informed about the latest updates and best practices.

6. Take Practice Exam Tests

Incorporating practice exams into your study routine is an effective way to assess your readiness for the Salesforce Certified Slack Developer exam. Practice tests help you familiarize yourself with the exam format, question style, and time constraints, allowing you to build confidence and improve time management. They also highlight areas where further review is needed, enabling you to focus your study efforts more efficiently. By simulating the actual exam environment, practice tests provide valuable insights into your performance and help reduce exam-day anxiety.